The Royal Sonesta San Juan, Carolina
About Resort
The Royal Sonesta San Juan is a 4-star hotel featuring beachfront access, a
Rooms & Amenities
The Royal Sonesta San Juan offers 398 modern guest rooms with amenities such as
Dining Options
On-site dining includes 7 restaurants featuring American cuisine, Mediterranean-inspired meals, and casual options at the pool bar. Guests can enjoy breakfast at
Leisure & Spa
Leisure amenities at The Royal Sonesta San Juan include a lagoon-style pool with a
Business & Local Area
The Royal Sonesta San Juan offers
Select your room type
Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
Facilities
General
- No smoking on site
- Paid Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed (limited amount or weight)
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Table tennis
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Children's menu
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Beauty treatment
Room features
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings <br />
We had a mixed experience at this hotel. While the beachfront location is stunning and the pool area is beautiful, our room had a musty odor and felt a bit outdated. The service from most staff members was friendly and helpful, but we encountered a disappointing interaction at the front desk regarding housekeeping. Overall, it was a nice stay but not quite what we expected for the price.
I had a mixed experience at the hotel. The renovations have made for a nice aesthetic, and I enjoyed the oceanfront view from my suite. While the hot tub and pool areas were fantastic, the ongoing construction was quite disruptive. The staff showed kindness, but the service wasn’t as accommodating as I had hoped, especially during our stay amidst the construction chaos.
The Intercontinental Hotel on Isla Verde really disappointed me during my stay. While I appreciated the beachfront location and comfortable room, the overall experience was lacking due to cleanliness issues and poor service. Although some staff members were friendly and helpful, others were quite rude, which overshadowed any positive aspects. For the price I paid, I expected much better, and I left feeling a bit let down overall.
I recently stayed at this hotel for a family birthday celebration, and while the location had a great view, we encountered some significant cleanliness issues in our room. The service was absolutely top-notch, especially from the staff around the pool. However, I was quite disappointed with the bugs and dust in the bathroom. Overall, while the amenities and staff were excellent, the cleanliness left much to be desired, making it less than ideal for a return visit.
